F.A.Q.

Q: Why should I hire Washington Tree & Lawn Care, instead of doing it myself?
A: If you like working in your yard, and it looks exactly the way you want it to, you probably don’t need us. But if you want a beautiful yard—without the hassle—talk to us. If you’ve said any of the following, it might be time to pick up the phone:

    • I hate the moss! And the weeds! And the brown spots! I just want a green lawn!
    • How come there are holes in all the leaves?
    • Isn’t this azalea bush supposed to bloom?

Our customer service technicians are wizards at analyzing your lawn, trees, and shrubs and developing a customized program that will make your yard gorgeous year-round.

Q: Do I have to sign up for a program?
A: No. We don’t believe in pressuring customers to sign up for a cookie-cutter program. Every home’s landscaping is unique. Your technician will do a complete analysis of your fruit trees, flowering trees, other trees, shrubs, and lawn, and will recommend services tailored to your yard. You’re free to choose the services you want, a la carte. For instance, if you want weed control for only your lawn or driveway, that’s what we’ll do. If you want us to spray one rhododendron for mildew, that’s what we’ll do.

Q: What natural products do you use?
A: We have great success with fish, seaweed, chicken byproducts, and essential oils. Seaweed and chicken byproducts are used on lawns, while seaweed and fish is used on plant material.

Q: Will the natural spray program control insects?
A: The natural spray program promotes a plant’s natural defense mechanisms to resist insects and disease.

Q: Do you offer organic moss control and weed control?
A: An organic moss control product is under development. We do, however, offer every organic product that has been proven to work.

Q: Does the natural program control crane flies?
A: No.

Q: How are your services regulated?
A: Washington Tree & Lawn Care is licensed by the Washington State Department of Agriculture. Our technicians are licensed to apply products, and they are re-tested and re-certified every five years. All of our products are registered by the Environmental Protection Agency and are approved for state use by the Washington State Department of Agriculture.

Q: How soon after a lawn application can my children and pets walk on the grass?
A: You need to wait until the spray has dried—usually 10-20 minutes. Our products are thoroughly tested and deemed safe around pets and children.

Q: What services does your typical customer sign up for?
A: Most of our customers want their yard to look good year-round, so they request 4-to-7 visits per year.

Q: How affordable are your services?
A: Very. Most people are surprised when we give them their quote. Because your landscaping is different than your neighbors’, your fees will be based on the type, size, shape, and amount of much plant material in your yard. Your technician will give you a free assessment and a customized, competitive estimate.

Q: Do you offer both traditional and organic applications?
A: Yes. Washington Tree & Lawn Care is on the cutting edge of researching natural products that work best on lawns, trees, and shrubs. You can choose from among our traditional (synthetic) applications and natural (organic) products.

Q: Do your natural/organic treatments cost more?
A: No. We use price-competitive organic products so costs for our natural and traditional programs are similar.

Q: Are there labels and MSDS sheets available for your organic products?
A: There must be an EPA Registration number for a product to have a label and MSDS sheet. A label or MSDS sheet does not prove that a product meets the organic criteria.

Q: How do you spray for roof moss?
A: We control roof moss, lichen, and algae by spraying on a product that contains zinc and fungicides. We do not pressure-wash your roof.

Q: Do you guarantee your services?
A: While we can’t control the exact result that will come from use of our applications on your yard, our goal is your complete satisfaction. If you ever have a question or concern about the results of our service, call us. You technician will respond quickly with an in-person visit to your home to help troubleshoot specific issues. There is no extra charge for this service.

Q: Bugs are crawling around on my yard. Can you help me get rid of them?
A: Yes. Many of our customers hate spiders and insects, so we offer stand-alone pest control services. We will spray the outside of your home or the ground and your yard (depending on the season), for ants, fleas, spiders, crane flies, and weavils.

Q: My trees and shrubs need pest control. Should both my newly-planted and my mature trees and shrubs get treated?
A: Ornamentals tend to have more pest problems than do native trees and shrubs, which generally have few pests, other than caterpillars, aphids, and weavils.

Q: Will you spray organic products on my vegetable garden and herbs?
A: Natural products are beneficial for your garden; we will spray your garden if requested.

Q: How soon after a lawn application should I water?
A: The fertilizer should receive water after the application.

General Tips

Q: My lawn is turning brown. Should I fertilize it?
A: Fertilizing alone will not turn a brown lawn green.

Q: What’s a wetting agent?
A: When you apply water to a dry surface, it bubbles up and runs off. When you add a wetting agent to water, it helps the water penetrate the soil. During hot, dry weather, we add a wetting agent to the fertilizer and seaweed when we apply it to your lawn, so the soil can take advantage of all the water that hits the turf.

Q: My lawn is draining poorly. What’s wrong with it?
A: Compaction and/or hydrophobic soils cause poor drainage. To correct this problem, aerate or apply a wetting agent to your lawn.

Q: How often should I have my mower blades sharpened?
A: In the Puget Sound, we average 35 mows per year. Sharpen your mower blades twice during the mowing season.

Q: My lawn has been damaged by pets. How do I repair it?
A: Female dogs are the main culprit in pet-damaged lawns, since they stand still while doing their duty. To leach the impurities out of the damaged soil, flood the area with a garden hose. Your other alternative is to follow your dog around, or to train her to “go” in a specific area.

Q: How often should I water my lawn?
A: Turf grass needs 1 inch of water per week during the dry spring and summer months. That water should be delivered in two ½-inch applications. Do not water every day for 10 minutes! You’ll only wet the top of the grass; the water will not reach the roots. Instead, water twice a week, timing how long it takes your sprinkler to add ½ inch of water to your lawn.

Q: How often should I mow my lawn?
A: During the growing season, mow at least once a week.

Q: How low should I set my mower blades?
A: Bent grass should be mowed ¾-to-1 inch. Rye grass should be mowed 1 ½-to-3 inches.

Perimeter Pest Control FAQ

Q: My home is infested with ladybugs. What should I do?
A: During the fall, ladybugs looking for a place to hibernate are attracted to houses. The best way to keep them out is to seal up all cracks around doors and windows and put a fine mesh screen over bird block soffits.

Q: I use your service but still have fleas inside my home. How do I get rid of them?
A: Fleas require indoor and outdoor treatment. We recommend that you flea bomb your home and ask your veterinarian to treat your pets. During the two weeks after treating, vacuum thoroughly and often to remove flea eggs from the carpet and pet bedding. If your pet rides in the car, don’t forget to treat the inside of your auto.

Q: What type of insects does your service control?
A: Our service controls crawling, chewing, and sucking insects such as ants, fleas, and spiders. We also control visible wasp nests, sow bugs, earwigs, beetles, and centipedes.

Q: What applications do you spray when you make a service call?
A: We treat the grounds and perimeter of your home each time and we treat the siding and eaves of your home in the summer and fall application.

Q: I use your service, but I am still seeing ants.
A: The ant’s nest could be off your property or in your walls. If the nest is in the walls, you will need to contact a company licensed to treat the interior of your home.

Q: Do you treat the crawlspace?
A: The crawlspace is considered indoors and we are not licensed to perform indoor treatments.

Q: If I notice a pest problem after my regular service, will you come back?
A: It is usual to see an increase in insect activity right after our service. However, if the problem persists after several days, we will return, at no charge, within 30 days of the original application.

Q: If it rains or I water my lawn right after you service my yard for pest control, will that make the produce ineffective?

A: It usually takes about 15 minutes for the product to dry. After it dries, you can water your lawn.

Q: Does your service control mosquitoes?
A: Mosquitoes are waterborne insects and we don’t treat areas of water.